FAQs

What makes My Trusty Skincare so special?

  • It’s developed by NHS skincare specialists
  • Gentle, water-based sunflower formula
  • All profits go back to support NHS patient care
  • It’s proven to help reduce the appearance of scars/stretch marks
  • Award winning skincare range
  • 0% parabens/ lanolin / SLS (Sodium Laurel Sulphate)
  • Dermatologically tested
  • Fragrance free option within the range
  • Clinically proven / paediatrician approved
  • Against animal testing
  • An effective 24hr moisturiser

Who can use My Trusty Skincare?

My Trusty is safe to use on all ages including babies upwards of 8-weeks old. This includes people who may be prone to eczema, psoriasis or other similar dry skin symptoms.

Where can I use My Trusty Skincare?

My Trusty moisturisers can be used on the hands, face and body as part of a daily skincare routine to keep skin nourished, soft and supple, and are suitable for all skin types.

How do I use My Trusty Skincare?

Apply liberally onto clean skin 2-3 times per day. Gently moisturise and massage the area in circular movements. Unsuitable for use on broken skin. For external use only. Avoid contact with the eyes.

Are My Trusty products tested on animals?

No. We, (and our manufacturers), are fully compliant with the following legislation. “The use of animals to test cosmetics products or their ingredients is banned in the UK and all other member states of the European Union. Since March 2013, it has also been illegal to sell cosmetics products within the EU which have been, or which contain ingredients, newly tested on animals.”

Click here for more information from RSPCA.

Is My Trusty skincare suitable for vegetarians and vegans?

Yes. Our products do not include any animal derivatives, so are therefore suitable for vegetarians and vegans.

What are My Trusty product made of?

Sunflower Body Lotion & Hand Cream – Fragrance Free 

Aqua (Water), Cetearyl Alcohol (vegetable wax), Helianthus Annuus (Sunflower) Seed Oil, Benzyl Alcohol, Sodium Stearoyl Glutamate (emulsifier), Cetearyl Glucoside (emulsifier), Potassium Sorbate, Citric Acid, Sodium Phytate, Dehydroacetic Acid (preservative), Tocopherol (anti-oxidant), Cetyl Alcohol (vegetable wax), Stearyl Alcohol (conditioning agent)

Sunflower Body Lotion & Hand Cream – with Lavender essential oils

Aqua (Water), Cetearyl Alcohol (vegetable wax), Helianthus Annuus (Sunflower) Seed Oil, Benzyl Alcohol (preservative), Lavandula Angustifolia (Lavender) Oil, Sodium Stearoyl Glutamate (emulsifier), Cetearyl Glucoside (emulsifier), Citric Acid (PH adjuster), Potassium Sorbate (preservative), Sodium Phytate (stabiliser), Linalool, Dehydroacetic Acid (preservative), Tocopherol (anti-oxidant), Cetyl Alcohol (vegetable wax), Stearyl Alcohol (conditioning agent), Limonene, Geraniol

Sunflower Face & Body Oil – with neroli, bergamot & rosemary essential oils

Vitis Vinifera (Grape) Seed Oil, Coco-Caprylate, Helianthus Annuus (Sunflower) Seed Oil, Coconut Alkanes, Coco-Caprylate/Caprate, Rosa Canina Fruit Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Citrus Aurantium Amara (Bitter Orange) Flower Oil, Limonene, Linalool, Tocopherol, Rosmarinus Officinalis (Rosemary) Leaf Oil, Farnesol, Geraniol, Citral

Sunflower Body Butter – with bergamot, neroli & orange essential oils

Aqua (Water), Theobroma Cacao (Cocoa) Seed Butter, Butyrospermum Parkii (Shea) Butter, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Coco-Caprylate, Glyceryl Stearate, PEG-100 Stearate, Cetearyl Alcohol, Cocos Nucifera (Coconut) Oil, Helianthus Annuus (Sunflower) Seed Wax, Dimethicone, Rosa Canina Fruit Oil, Phenoxyethanol, Xanthan Gum, Limonene, Citrus Aurantium Amara (Bitter Orange) Flower Oil, Ethylhexylglycerin, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Linalool, Citrus Aurantium Dulcis (Orange) Peel Oil, Disodium EDTA, Farnesol, Sodium Hydroxide, Geraniol, Tocopherol, Citric Acid

What is Card Verification Code (CVC)?

The Card Verification Code, or CVC*, is an extra code printed on your debit or credit card. With most cards (Visa, MasterCard, bank cards, etc.) it is the final three digits of the number printed on the signature strip on the reverse of your card.   What is CVC – Card Verification Code. Read more…

My Trusty Body Lotion - Pump Queries

Safety Clip:Ensure you have removed the clear plastic safety clip from the neck of the pump before use.  Handy Tip:  rather than throw away, re-sue the safety clip when travelling to prevent any leakage.

Dispensing Difficulties?  Due to the viscosity of the lotion, we recommend  that our users tap the base of the bottle onto a hard surface to shake the remaining contents to the base.  This will enable the contents to continue to be dispensed.